frequently asked questions
behavioral health brought to you
From mental health and addiction support to virtual care options and insurance coverage, learn more about how we’re here to help you every step of the way.
Convenient, Accessible Care
Virtual Care for Behavioral Health
Our telehealth services include virtual counseling sessions with licensed therapists. Whether you’re seeking individual therapy, addiction counseling, or family therapy, our telehealth platform allows you to receive professional support from the comfort of home.
We offer remote medication management services through telehealth, ensuring that patients can consult with healthcare providers, receive prescriptions, and adjust medications as needed, all without an in-person appointment.
Our psychiatric services are also available through telehealth, providing patients with remote access to same-day evaluations, consultations, and ongoing care for mental health conditions, ensuring continuity of care across the state.
Patients can participate in our Virtual Intensive Outpatient Programs (IOP) via telehealth, receiving structured, expert-led therapy sessions designed for addiction recovery and mental health treatment from the convenience of their homes.
Our telehealth platform is secure, HIPAA-compliant, and user-friendly, ensuring patient privacy and providing the flexibility to access care on your schedule, regardless of location.
Open hours
Monday
8am – 5pm
Tuesday
8am – 5pm
Wednesday
8am – 5pm
Thursday
8am – 5pm
Friday
8am – 5pm
We help people
committed to Our Patients
At Pathway Healthcare, we’re dedicated to more than just treatment; we’re here to connect with you on a human level. We understand the challenges of mental health and addiction, and our goal is to offer compassionate, personalized care that meets you where you are. Whether in-person or virtual, we’re committed to being by your side, supporting your journey to healing every step of the way.
At Pathway, we combine expert medical care with compassionate support, personalized to each patient’s journey. Our goal is to provide not just treatment, but also hope and understanding.
Our team addresses a broad spectrum of mental and behavioral health issues, including mood disorders, anxiety, trauma, addiction, and co-occurring conditions.
Pathway accepts most major insurance plans, including Medicare and Medicaid, to ensure that mental health care is accessible to as many people as possible. Please book an appointment below to confirm coverage.
Pathway provides a range of mental health services, including therapy, psychiatric evaluations, and medication management for conditions such as anxiety, depression, bipolar disorder, PTSD, addiction and more.
We treat addiction as a part of our comprehensive mental health care, using evidence-based therapies, counseling, and medication-assisted treatment tailored to each individual’s needs.
Yes, Pathway specializes in treating co-occurring disorders, addressing both mental health and addiction with integrated, holistic care approaches.
Your first visit includes a comprehensive evaluation with our mental health professionals to develop a personalized care plan tailored to your specific needs.
Pathway operates across 4 states, all dedicated to providing mental health, behavioral health, and addiction support through in-person and virtual services.
Yes, Pathway offers virtual appointments for therapy, intensive outpatient treatment, and medication management, making care accessible wherever you are.
Medication management involves the careful prescribing and monitoring of medications to treat mental health conditions, ensuring the best outcomes through personalized care.
We offer family therapy and education to help loved ones understand mental health issues and addiction, creating a supportive environment that fosters healing.
Intensive Outpatient Treatment (IOP) is a flexible therapy program designed to provide comprehensive mental health and addiction support without requiring an overnight stay. It typically includes multiple sessions per week, featuring a mix of individual and group counseling. At Pathway, we also offer IOP virtually, allowing you to receive structured care from the comfort of your home, making it easier to balance treatment with daily responsibilities.
career opportunites
Join our mission to make a difference
build your future while changing lives
At Pathway Healthcare, we believe in making a real impact every day. Join our dedicated team of professionals who are passionate about supporting mental health and addiction recovery. Together, we create a supportive environment where you can grow your career while helping others on their journey to wellness.
Headquarters
1000 Urban Center Drive
Suite 600
Birmingham, AL 35242
1-844-728-4929
Text ‘HOPE’ to 47177
© Pathway Healthcare 2024
Designed by Brandon Sopher
