frequently asked questions
behavioral health brought to you
From mental health and addiction support to virtual care options and insurance coverage, learn more about how we’re here to help you every step of the way.
Tools and Support for your journey
TN Local Resources
The TDMHSAS provides a comprehensive network of mental health and substance abuse resources, including crisis response, inpatient and outpatient treatment programs, and prevention initiatives. They work statewide to connect individuals and families with essential behavioral health support.
Contact: 1-855-274-7471
Website: tn.gov/behavioral-health
TennCare is Tennessee’s Medicaid program that provides health insurance to eligible low-income residents, including children, pregnant women, the elderly, and individuals with disabilities. TennCare covers mental health and substance use disorder treatment, and members can access a range of services, including counseling, medication management, and inpatient care.
Contact: 1-800-342-3145
Website: tenncare.tn.gov
TAADAS provides resources for those struggling with addiction, offering a helpline and educational resources on treatment options across Tennessee. They also provide training and advocacy to promote mental health and addiction recovery statewide.
Contact: 1-800-889-9789
Website: taadas.org
The THCC is a nonprofit organization dedicated to helping Tennessee residents access affordable health insurance. They provide information on the Health Insurance Marketplace, Medicaid, and TennCare, with a focus on ensuring coverage includes mental health and addiction treatment options. They also offer assistance with enrollment and navigating insurance plans.
Contact: 1-844-644-5443
Website: tnhealthcarecampaign.org
With locations across Tennessee, the Mental Health Cooperative offers services such as crisis intervention, case management, and integrated healthcare to those with mental health conditions. They focus on individualized care, supporting both mental and physical well-being.
Contact: 1-866-816-0433
Website: mhc-tn.org
Operating in multiple counties, Volunteer Behavioral Health Care System provides mental health and addiction recovery services. They offer outpatient care, crisis response, and residential treatment programs to help individuals and families address their behavioral health needs.
Contact: 1-877-567-6051
Website: vbhcs.org
Youth Villages specializes in mental health services for children, teens, and young adults, providing support for behavioral issues, trauma, and family challenges. They offer intensive in-home services, residential treatment, and counseling.
Contact: 1-866-791-9224
Website: youthvillages.org
CoverKids is Tennessee’s Children’s Health Insurance Program (CHIP), offering health insurance to children in low-income families who don’t qualify for TennCare. It includes comprehensive mental health and addiction treatment services for children and teens, ensuring access to early intervention, therapy, and support.
Contact: 1-866-620-8864
Website: covertn.gov
This national network provides free and confidential support for people in distress, prevention, and crisis resources for individuals and their loved ones. Dialing or texting 988 connects callers with trained counselors available 24/7 to help in times of crisis, providing immediate support and resources to those in need.
Contact: Dial 988
Website: 988lifeline.org
Convenient, compassionate care
Learn more about IOP
Virtual IOP is ideal for those who need more support than traditional outpatient therapy but don’t require inpatient care. If you’re struggling with mental health issues or addiction but still want to maintain your daily routine, Virtual IOP offers the structure, guidance, and flexibility you need to succeed.
Our Virtual IOP offers a combination of individual and group therapy sessions led by licensed professionals. You’ll work on developing coping strategies, building emotional resilience, and addressing underlying issues in a safe, supportive environment. Plus, you’ll have the freedom to access care wherever you are, giving you the flexibility to focus on recovery while maintaining your daily routine.
The length of Virtual IOP can vary depending on your individual needs, but most programs run for several weeks, with multiple therapy sessions each week. Your personalized treatment plan will help determine the length and intensity of your program.
Yes! One of the biggest advantages of Virtual IOP is that it’s designed to fit into your life. Sessions are scheduled around your availability, making it easier to balance treatment with work, school, or family commitments.
Absolutely! Virtual IOP offers the same level of care and expertise as in-person programs. Our licensed therapists and counselors are highly experienced, and the structure of the program ensures that you receive the support you need for long-term recovery, whether online or in person.
Getting Started: your Pathway to Recovery
Assessment
After reaching out, our team of licensed professionals will conduct a comprehensive assessment to understand your unique needs and create a personalized treatment plan tailored specifically for you.
Treatment
Once your plan is set, you’ll start your Virtual Intensive Outpatient Treatment. Join individual and group therapy sessions from the comfort of your home, fitting therapy around your schedule.
Ongoing Support
Our care doesn’t stop when your sessions end. We’ll provide continuous support and resources to ensure long-term recovery, with follow-up sessions and access to additional services as needed.
Open hours
Monday
8am – 5pm
Tuesday
8am – 5pm
Wednesday
8am – 5pm
Thursday
8am – 5pm
Friday
8am – 5pm
We help people
committed to Our Patients
At Pathway Healthcare, we’re dedicated to more than just treatment; we’re here to connect with you on a human level. We understand the challenges of mental health and addiction, and our goal is to offer compassionate, personalized care that meets you where you are. Whether in-person or virtual, we’re committed to being by your side, supporting your journey to healing every step of the way.
At Pathway, we combine expert medical care with compassionate support, personalized to each patient’s journey. Our goal is to provide not just treatment, but also hope and understanding.
Our team addresses a broad spectrum of mental and behavioral health issues, including mood disorders, anxiety, trauma, addiction, and co-occurring conditions.
Pathway accepts most major insurance plans, including Medicare and Medicaid, to ensure that mental health care is accessible to as many people as possible. Please book an appointment below to confirm coverage.
Pathway provides a range of mental health services, including therapy, psychiatric evaluations, and medication management for conditions such as anxiety, depression, bipolar disorder, PTSD, addiction and more.
We treat addiction as a part of our comprehensive mental health care, using evidence-based therapies, counseling, and medication-assisted treatment tailored to each individual’s needs.
Yes, Pathway specializes in treating co-occurring disorders, addressing both mental health and addiction with integrated, holistic care approaches.
Your first visit includes a comprehensive evaluation with our mental health professionals to develop a personalized care plan tailored to your specific needs.
Pathway operates across 4 states, all dedicated to providing mental health, behavioral health, and addiction support through in-person and virtual services.
Yes, Pathway offers virtual appointments for therapy, intensive outpatient treatment, and medication management, making care accessible wherever you are.
Medication management involves the careful prescribing and monitoring of medications to treat mental health conditions, ensuring the best outcomes through personalized care.
We offer family therapy and education to help loved ones understand mental health issues and addiction, creating a supportive environment that fosters healing.
Intensive Outpatient Treatment (IOP) is a flexible therapy program designed to provide comprehensive mental health and addiction support without requiring an overnight stay. It typically includes multiple sessions per week, featuring a mix of individual and group counseling. At Pathway, we also offer IOP virtually, allowing you to receive structured care from the comfort of your home, making it easier to balance treatment with daily responsibilities.
career opportunites
Join our mission to make a difference
build your future while changing lives
At Pathway Healthcare, we believe in making a real impact every day. Join our dedicated team of professionals who are passionate about supporting mental health and addiction recovery. Together, we create a supportive environment where you can grow your career while helping others on their journey to wellness.
Headquarters
1000 Urban Center Drive
Suite 600
Birmingham, AL 35242
1-844-728-4929
Text ‘HOPE’ to 47177
© Pathway Healthcare 2024
Designed by Brandon Sopher
