VPath · Virtual MAT

Your Pathway MAT Visits Are Moving To Video

Starting November 1, 2026

Your appointments will be on Zoom, from home. No more trips to the office for your visit.

At A Glance

VPath is Pathway’s virtual MAT program.

Visits on Zoom, from homeLive video with your provider

Drug screen kits mailed to youComplete your screen at home

Save VPath to your contactsOne tap adds our numbers to your phone →

Step By Step

What To Expect At Your Visit

Get your linkBefore each visit, you’ll get a reminder and a Zoom link by text and email.

Join a few minutes earlyPick a private place with a good connection. You cannot be driving during your visit.

Be on videoYour visit is live video and audio, so you’ll need to see and hear your provider.

We schedule your next visitAfter your visit, your next appointment is scheduled and texted to you.

Zoom

Getting Set Up On Zoom

A few minutes of setup before your first visit makes everything easier.

Phone or tablet: download the free Zoom app from your app store.
Computer: download Zoom at zoom.us/download.
Test it before your first visit: go to zoom.us/test and tap Join. Zoom opens a practice meeting that checks your speaker, microphone, and camera. No account needed.

If Something Goes Wrong

Not getting Zoom links?You may have opted out of texts. Text START to 919-944-8619 to turn them back on.

I can’t hearTurn up your volume and tap the microphone button to unmute.

They can’t see meAllow Zoom to use your camera in your phone settings, then tap the camera button.

The link won’t openUpdate the Zoom app or try a different browser. Call us to resend the link.

The picture freezesMove closer to Wi-Fi, or switch to cellular data. Leave and rejoin with the same link.

Still stuckCall 601-283-3992 right away. We’ll help.

Labs

Your Drug Screens

Your drug screens are randomized and done from home. We’re mailing you a box of drug screen kits. Each kit is a urine cup and a prepaid FedEx mailer.

Watch for your kitIt comes in the mail in a plain, discreet package, with step-by-step instructions inside.

You’ll get a textWhen a screen is due, we text you. Use one kit per text, and send it within 48 hours.

Send it with FedExSeal it in the prepaid FedEx bag. Drop it in any FedEx drop box, or call FedEx to schedule a pickup.

How To Use Your Kit

Your box has 4 or 6 kits, depending on your treatment phase. Each kit is one drug screen. When you get a text, send in one cup. Please don’t send more than one at a time.

Take one kit from the box. The cup, its biohazard bag, and its FedEx bag are a matched set labeled for you. Keep them together and don’t mix pieces between kits.
Fill the cup about halfway with urine.
Screw the lid on tight. Hold the cup upside down to check for leaks. If it leaks, tighten the lid again.
Put the cup in its biohazard bag.
Put the biohazard bag in its FedEx bag. Peel off the paper strip, fold the flap down, and press firmly to seal.
Drop the package in any FedEx drop box, or call FedEx at 1-800-463-3339 to schedule a pickup. You’re done.

Send your sample as soon as you can after you get the text. Delays can affect your medication.

A note on honesty. Your screens are here to support your care, not to catch you. Please send your own, unaltered sample. A tampered or substituted sample is taken more seriously than any result.

Rather not have your kit mailed to your home? Call your care team and we’ll work it out with you, whether that’s a different address, a PO box, or another option.
Questions about your kit or your screens? Call 601-283-3992.

Payment

Paying For Your Visit

If you have a copay, here’s how it works.

We text you a linkBefore your appointment, you’ll get a secure payment link by text. Pay by card.

Pay 30 minutes earlyPay at least 30 minutes before your appointment time.

Unpaid copaysIf your copay isn’t paid at least 30 minutes before your appointment, your appointment will be canceled and will need to be rescheduled.

Contact

Reach Your Care Team

601-283-3992

To reach your provider’s care team, call and enter their extension.

Add VPath To Your Contacts

Chelsea BrooksExt. 1240

Cheryl CooperExt. 1242

April CorcoranExt. 1241

Our texts come from 919-944-8619. Save this number and don’t block it.

Emergency: call 911. Mental health crisis: call or text 988.

Questions

Frequently Asked Questions

Do I have to come to the office?

No. Your visits are on Zoom, and your drug screens are done at home with a mailed kit.

What do I need for my visit?

A phone, tablet, or computer with a camera, a microphone, and a good connection. Pick a private place where you can talk freely.

What if I don’t have a way to join by video?

Call us at 601-283-3992 before your visit so we can talk it through with you.

What if I can’t connect on the day of my visit?

Call us right away at 601-283-3992. We can resend your link and help you get connected.

Will my medicine or treatment change because visits are virtual?

Your prescriber makes those decisions with you at your visit. Please ask them directly.

Do I have to pay?

If you have a copay, we’ll text you a link to pay before your appointment. Please pay at least 30 minutes beforehand.

Still Have Questions?

We’ll help you get set up and feel ready for your first video visit.

Call 601-283-3992

Check insurance coverage

400+ Google Reviews

speak with a care specialist